Avoid metal cleaning tools when cleaning.
It can hold up to 180 degrees of water but cannot heat directly, microwave, or dishwasher.
Please avoid dropping the ice hard.
We hope you’re happy with your order, however, if for any reason you are not, please get in touch immediately.
We will inform you of the charges via email.
If the overseas shipping destination is Japan, we use local shipping company called SAGAWA and YAMATO.
The shipping cost will be lower than the EMS.
CUSTOMS AND DUTIES
The recipient will be held responsible for international shipments which may be subject to import duties and taxes.
Please be advised that these charges are levied by the destination country and we do not have control over them.
In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.