50% Shipping Event for Overseas Customers!

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Delivery
  • We ship all packages via EMS with tracking number
  • International shipping fee will be charged differently depending on the ordered items’ weight (including box weight)
  • Free shipping for orders over 100 USD
  • Mostly it will be delivered within 7-20 days during non-seasonal times of the year. Please take into consideration that some products may take additional time for delivery and processing. 
  • Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

     

    • If you find any faults in the products, we are happy to offer you a replacement or a full refund. If you are not happy with the purchase, you can return the unused goods to us within 2 weeks for your money back.
    • Please note that refunds will be given for the item cost only, and the purchaser is responsible for the shipping costs. 
If you have any questions or concerns, please contact us before buying. 
    • Used, opened, and/or final sale items cannot be returned.
    • We are not responsible for any loss incurred as a result of currency fluctuation.

     

    We welcome wholesalers, please contact us if you have any questions about our products.

    warmgreytail@gmail.com