Designed for use by your entrance or doorway. Our rugs are woven on machines made by Vandewiele, a Belgian company founded in 1880 and known for its quality and weaving expertise. Each color is woven with specially dyed yarn using the jacquard technique for a durable, refined finish. The tightly woven construction helps prevent the pile from clumping or flattening, while the colors stay vibrant over time. The 15 mm polyester pile feels soft and cushioned underfoot. Its high density absorbs moisture well and dries quickly for easy care. The back is coated with acrylic resin to help keep the yarn in place, with a non-slip finish for added stability.
Due to the nature of the printing process, the image may be inverted from side to side during production. (Random shipping when ordering)
- Hand wash separately or machine wash on a wool cycle with a mild, neutral detergent. - Do not use bleach or strong enzyme-based detergents. - Wash separately from items that may transfer color. - Do not soak in water for a long time. - For heavily soiled areas, wash the affected area separately. - Do not tumble dry. - After washing, lay flat in the shade and air dry. - Keep away from heaters and do not iron. - Under dry conditions, residue from the non-slip coating on the back may come off. - We recommend professional cleaning by a carpet cleaning service.
CUSTOMER SERVICE
We hope you’re happy with your order, however, if for any reason you are not, please contact us at: 📧warmgreytail@gmail.com
DELIVERY
Shipping usually takes 4–10 days. Posters, canvas are made to order, so they may take a little longer. Orders are shipped by EMS. For countries where EMS is not available, we will use UPS instead.
CUSTOMS AND DUTIES
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
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