CARE To wash our fabric products, we recommend hand washing or dry cleaning. Dry the wet linen fabric on a flat floor as it can stretch if you hang it right away.
CUSTOMER SERVICE We hope you’re happy with your order, however, if for any reason you are not, please get in touch immediately. warmgreytail@gmail.com
DELIVERY Shipping usually takes 4–10 days. Posters, canvas, and phone cases are made to order, so they may take a little longer. Orders are normally shipped by EMS. For countries where EMS is not available, we will use UPS instead.
CUSTOMS AND DUTIES The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
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