CARE
Avoid metal cleaning tools when cleaning.
It can hold up to 180 degrees of water but cannot heat directly, microwave, or dishwasher.
Please avoid dropping the ice hard.
CUSTOMER SERVICE
We hope you’re happy with your order, however, if for any reason you are not, please get in touch immediately.
warmgreytail@gmail.com
DELIVERY
Posters, canvas and phone cases are order-to-made products.
It can takes about 4~10 days to make the products.
It's normally delivered by EMS,
but some countries where EMS are not available can be shipped by UPS or SF Express.
CUSTOMS AND DUTIES
The recipient will be held responsible for international shipments which may be subject to import duties and taxes.
Please be advised that these charges are levied by the destination country and we do not have control over them.
In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
