CARE
Avoid metal cleaning tools when cleaning.
It can hold up to 180 degrees of water but cannot heat directly, microwave, or dishwasher.
Please avoid dropping the ice hard.
CUSTOMER SERVICE
We hope you’re happy with your order, however, if for any reason you are not, please get in touch immediately.
warmgreytail@gmail.com
DELIVERY
< 50% Off Shipping Cost Event >
WARMGREY TAIL will support 50% of EMS shipping for overseas customers.
You will SAVE 50% EMS Shipping cost when you checkout.
The shipping cost is calculated automatically.
*EMS(Korea Express Shipping): 1~2 weeks with tracking number
*Only Paypal is accepted for payment.
CUSTOMS AND DUTIES
The recipient will be held responsible for international shipments which may be subject to import duties and taxes.
Please be advised that these charges are levied by the destination country and we do not have control over them.
In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
